Brief
Design a website for an online contact centre solution according to the brand guidelines. Develop site architecture and elements in a way that allows quick and easy scanning as well as in-depth understanding. Generate contact requests and leads.
Role & Team
Principal designer in a team with a developer and the client.
Process
Design research: Desk research → Stakeholder interviews → Synthesizing insights → Defining personas and goals → Information architecture
Prototyping: Lo-Fi prototype → UI design → Hi-Fi prototype
Visual design and Dev hand-off: Defining UI styles, elements and patterns → Defining viusal style and adapting stock 3D illustrations and vector graphics → Hi-Fi prototype → Dev hand-off and coding